Confident Smile Dentistry

Director of Operations

2017-01 - 2017-09

Project Overview

Confident Smile Dentistry: A Modern Transformation in Pinellas Park

Confident Smile Dentistry, located in Pinellas Park, Florida, has been serving the community with comprehensive, patient-centered dental care since 2004. Back in 2017, the practice was a modest, easily overlooked office, but its significant potential was soon realized with the arrival of Bailey Craven from CravenIT Solutions.

Bailey Craven: Driving Operational & Digital Transformation

  • Leadership Ascent: Bailey joined the team as Director of Operations and swiftly advanced to Chief Operating Officer (COO).
  • Modernization Catalyst: Working closely with the dedicated staff, Bailey spearheaded the complete modernization of the office, effectively bringing its operations into the digital age. His initiatives included:
    • Upgrade of Technical Infrastructure: Ensuring robust and reliable IT systems.
    • Introduction of Digital Systems: Streamlining workflows and patient management.
    • Acquisition of Advanced Dental Equipment: Investing in cutting-edge tools for superior care.
  • Visionary Expansion: Under Bailey’s strategic leadership, the team also developed ambitious plans for a brand-new, state-of-the-art office space meticulously designed to maximize the property’s potential and enhance the patient experience.

A Legacy of Growth

Today, Confident Smile Dentistry stands as a striking, modern facility featuring cutting-edge technology and a welcoming environment for patients of all ages. Bailey’s transformative contributions laid the crucial foundation for this remarkable growth and modernization.

Once operations were running smoothly and the new vision was firmly set in motion, Bailey transitioned to join Jordan Clay at Precision Insurance Providers, continuing his passion for helping organizations innovate and expand through strategic technological and operational enhancements. His impact at Confident Smile Dentistry remains a testament to his ability to drive significant positive change.